Savvy business leaders across the nation are secretly
transforming their businesses by making vital changes to their customer
interactions.
Their profits are surging, costs are plummeting and the
environment gets an unanticipated boost. And perhaps the best news in these
troubled economic times? Employees are keeping their jobs instead of suffering
layoffs.
Sound like its too good to be true? At first blush, perhaps.
The answer lies with a dear old friend: Direct mail.
No question
about it: Direct mail and the entire direct marketing industry created enormous
wealth for decades. But many companies have gottenwellsloppy.
We cared
more about stuffing mailboxes with messages than what we should have been doing:
Fine-tuning our marketing machines for maximum efficiency. And were paying the
piper for taking our eye off the ball. But there is a light at the end of the
tunnel.
Recently, a handful of smart executives crafted a marketing
strategy that leverages the power of direct marketing like never before. The
system theyve developed sends profits soaring. These adjustments to direct mail
processes slash marketing costs without sacrificing a penny of profit.
With the economy in a freefall and unemployment at unprecedented levels,
any company that is considering layoffs is in for a pleasant surprise
when they put their direct marketing process under the microscope.
But
this is not a place for marketing rookies to cut their teeth by indiscriminately
slashing costs. Done wrong, your profits will plummet like a falling star.
The key is NOT to simply communicate with your customers less.
Thats suicide.
But rather, the answer lies in how you talk to
your customers. And this is where it starts to get fascinating.
The
Problem With Direct Marketing
Over the past twenty years, the direct
marketing industry has become increasingly complex. Companies employed a dizzying array of
direct mail, email, web sites and phone rooms that enticed customers and
prospects into opening their wallets. Database marketing was king.
And
for good reason. Its predictable, its profitable, and it performs like
clockwork. Who cares if my return on investment is dwindling? If I can spend 1
on a direct mail piece and earn 1.20, Ill do it all day long!
But in
the midst of all this marketing wizardry, efficiency suffered
dramatically.
Efficiency Tweaks Transform Marketing
Very
few companies were willing look at their direct marketing through the efficiency
lens. Those that did trudge this extra mile profited wildly and guarded their
secrets jealously. These companies invested years of painstaking trial and
error, carving out marketing strategies that slash their traditional direct mail
budget while vastly improving sales and profitability.
But theres a
lifeline for those who want to quickly get up to speed and start reaping the
rewards of efficient direct marketing.
Industry leader Transcontinental
Direct quietly developed a proprietary Efficiency Analysis to help companies
profit from these new advances. Their system predictably streamlines the
marketing processes of any business that employs direct mail advertising.
The results are nothing short of astounding. Its the holy grail of
marketing. Spend less and earn more.
Save Ten Percent of Marketing
Budget
Any business that uses mail to communicate with customers and
prospects can typically slash at least ten percent off their direct marketing
budget.
Transcontinental Direct will even perform a Free Efficiency
Analysis for qualified companies, non-profits and government entities to
determine how much they can save.
Reduced Layoffs
For
companies considering layoffs, these cost savings can mean that some employees
will get to stay in their jobs, put food on the table and keep the family in
their home rather than becoming another foreclosure statistic.
Unemployment rolls can get some relief, as more people remain on the
job.
If the company is already on solid footing and employees are not in
danger of losing their jobs, the efficiency savings drop right to the bottom
line. Thats pretty exciting in todays economy when many firms are struggling
just to stay afloat.
But the leading-edge companies are taking it one
step further.
Theyre re-investing the efficiency savings back into
communicating effectively with customers and prospects. These firms are actually
growing. Even now, when so many companies are scraping to merely
survive.
And theres even more good news.
Greenhouse Gas
Reduction
Efficient direct marketing means less junk mail stuffed in
mailboxes across the country. Any business that learns and applies the right
marketing strategies to reduce direct mail helps the environment in a very measurable way.
Less trees cut to provide the paper, reduced water, electricity and other
resources used to process the mail. And that doesnt include all the greenhouse
gases that are eliminated from not having to deliver the purged junk mail to
millions of consumers.
The problem has become so pronounced, several
groups have recently sprung up to help consumers stop junk mail and give the
environment a breather. Its part of the worldwide obsession of living a greener
lifestyle. The time is ripe for efficient marketing because reducing the
mountains of junk mail in America has a measurable effect on the environment and
greenhouse gases that contribute to global warming.
And the best part of
efficient direct marketing? Its good business!
Marketing messages
become surgically focused, while response rates soar. Employees will
applaud your efforts to retain them, rather than heartlessly laying them off
without considering this easy alternative. Efficiency savings can be
re-invested to retain existing customers, attract new ones, and increase the
customer lifetime value. The press will eat up your story of environmental
responsibility. More press equals free advertising, so your savings
compound. Customers will reward your environmental stewardship with
increased loyalty and sales.
Your business will quite literally become
Leaner and Greener.
The only question remaining iswhy NOT do it?
About the Author:
Dan Page is a Business Development
Specialist for Transcontinental Direct, one of the largest direct marketing companies in North
America. Find out if your company qualifies for a Free Efficiency
Analysis. Contact Dan Page today at (303) 938-8280.
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